Business

Tim Hortons: From Hockey Player to Coffee Empire

Tim Hortons Brampton locations Tim Hortons Brampton locations Tim Hortons is a Canadian restaurant chain known for its coffee, doughnuts and connection to Canada’s national identity. Its namesake, Toronto Maple Leafs defenceman Tim Horton (1930–74), founded the business with Montréal businessman Jim Charade. The first Tim Hortons doughnut franchise opened in Hamilton, Ontario, in April 1964. Since then, Tim Hortons has become Canada’s largest restaurant chain, operating 3,665 stores across the country as of 2016. In 1995, American fast-food chain Wendy’s bought Tim Hortons in a partnership that lasted until 2006. In 2014, the chain was again purchased by a foreign company, this time by Brazilian firm 3G Capital, known for its ownership of Burger King. Despite foreign ownership, Tim Hortons remains a Canadian cultural phenomenon. Timanjim Ltd.: 1963–64 In the spring of 1963, Toronto Maple Leafs defenceman Tim Horton met businessman Jim Charade. Charade had left his job as manager of a Scarborough , ​Ontario, doughnut plant to open a store called Your Do-nut in a strip mall at Lawrence and Warden avenues. The store was two doors from the barber shop where Horton got his signature brush cut. Horton had a long-standing interest in getting into the restaurant business. Professional  ​hockey players then worked about eight months a year (if they made the playoffs), and pay was such that they usually pursued an off-ice career, with retirement from the game in mind. In 1963, Charade and Horton formed the company Timanjim Ltd. They opened four restaurants, called Tim Horton Drive-In, in greater Toronto and Port Credit, serving burgers and chicken. In a separate deal, Charade licensed Horton’s name to turn Your Do-nut (which briefly was Royal Do-nut) into Tim Horton Do-Nut, the first doughnut store to bear Tim Horton’s name. The burger and chicken drive-ins struggled, and Charade decided the future was in doughnuts and restaurant franchising. Rather than own the restaurants himself, he would sell franchise rights to owner-operators, who would buy their equipment and supplies from the franchising company, follow its menu and operating standards, and pay the company a share of their revenues. Intimidated by competition in Toronto, Charade set up the first Tim Horton doughnut franchise on Ottawa Street North in the industrial east end of Hamilton, Ontario. Opened in April 1964, the outlet remains in operation today, and is recognized by Tim Hortons as its first official franchise restaurant. At the time, Tim Horton was still only licensing his name and had no equity in the operation.   (courtesy Tim Hortons) The third franchisee at the troubled Hamilton franchise was a Hamilton police officer named Ron Joyce, who lived nearby. Joyce had been running a Dairy Queen on the side and was looking to expand his restaurant interests. When Dairy Queen wouldn’t approve his plan to open another outlet in nearby Bronte, he gambled on becoming the next franchisee for the doughnut shop, in February 1965. More turbulence followed. Joyce and Charade sparred, and for a time, Joyce left the business completely. Joyce would recall driving to Peterborough, Ontario, to meet Horton while the Maple Leafs were at training camp for the 1966–67 season. Horton wanted him back, but Joyce would only agree to return if he was made an equal partner of Horton in the franchising company. Charade had departed, and his former half of Tim Donut was now owned by Horton’s wife, Lori. Horton agreed to Joyce’s condition, and Joyce bought Lori’s half for $12,000 to become Tim’s new partner in Tim Donut in December 1966. Charade (who died in 2009) moved on to work with other franchising operations, but he and Horton remained friends, despite the controversies. In 1970, he returned to work on franchising for Horton and Joyce for about nine months, and again in the mid-1990s for Joyce. Balancing Hockey and Business: 1967–74 Horton and Joyce slowly expanded the franchise chain, and by 1967 had three outlets in Hamilton and one in Waterloo. Joyce had left policing to devote himself to their restaurant business. Although Horton was still playing professional hockey, he was far more than a name on the restaurant sign. Horton was particularly involved in the ​real estate side, scouting and choosing locations, but he was interested in all aspects of the restaurant business, and even helped to build at least one of the early outlets in Hamilton, in Westdale. While many NHL players struggled to establish a life outside of hockey, Horton was in the rare position of having a growing business waiting for him. Ironically, Horton could not bring himself to leave a game that teammates were forced to abandon because of declining skills and injury. As Horton aged, he could still play at a high level as a “stay at home” rather than a rushing defenceman and could also serve as a mentor to younger players. His experience was especially valued as the NHL began expanding and a rival league appeared, the World Hockey Association. Player salaries rapidly grew as a result. Horton, who had been paid a $12,000 salary as a Maple Leaf in 1960–61, was soon making over 12 times that amount as his career took him to the Pittsburgh Penguins, the New York Rangers, and finally the Buffalo Sabres — a 1970 NHL expansion team managed by his old manager/coach in Toronto, Punch Imlach. Every summer, Horton would routinely announce that he was not returning to play, but he could never say no to the money when the fledgling restaurant business needed cash. He arranged for his NHL salary to be paid to the company, with half the money going to Joyce as salary so that his partner would run the business while he continued to play. Tim Horton Dies: 21 February 1974 For the 1973–74 season, Imlach lured Horton back to the Buffalo Sabres with a $150,000 salary and a sportscar, a De Tomaso Pantera, as a signing bonus. Horton was driving himself back to Buffalo after a game against the Maple Leafs when he lost control of the car in a

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Metro workers latest to strike as Canada sees a wave of job actions

Best CCTV Security Camera in Brampton A woman walks pass a Metro grocery store in Toronto on Wednesday Nov. 1, 2017. THE CANADIAN PRESS/Doug Ives Best CCTV Camera in Brampton Thousands of unionized Metro workers walked off the job Saturday in what is the latest in a series of strike actions taken across the country in the past year. Some 3,700 members of Unifor Local 414 went on strike, described as the largest in the union’s history and affecting 27 Metro locations in the Greater Toronto Area. It comes as unionized workers at British Columbia’s ports rejected a tentative agreement late Friday night and as Manitoba Liquor Mart employees stayed off the job Saturday in their continued strike action. “Interest rates, inflation, CEO profits soaring, profits in terms of what corporations are making soaring, while our members are struggling to get by,” Unifor national president Lana Payne said Saturday as Metro workers held their strike. Although Unifor endorsed a deal with Metro, with Payne describing it as the “best agreement in decades,” the membership did not support it. Payne added that it is not enough for the workers to live on or support their families, with 70 per cent of jobs part-time and average pay between $16 and $17 an hour. She said that the workers, who put their lives on the line during the height of COVID-19 and later saw their pandemic pay cut, deserve a share of the money that they helped Metro earn. Gord Currie, president of Unifor Local 414, added that some have resorted to food banks. Canada’s Competition Bureau released a study in June that found the three largest grocery companies in the country — Loblaws, Sobeys and Metro — reported more than $100 billion in sales collectively and $3.6 billion in profits last year. “Working people are fighting back everywhere, from the ports of Vancouver to grocery store workers here to Teamsters workers in the United States. This is not just happening here at Metro stores. It is the moment that we’re in and, you know, you can only push it so long where corporations are doing so well, the CEOs are doing so well and workers are getting crumbs. That is not going to work anymore,” Payne said. A statement from Metro Ontario, a subsidiary of Metro, said it was “extremely disappointed” that a strike occurred despite the union endorsing the deal. “The company has been negotiating with the union for the past few weeks and reached a fair and equitable agreement that meets the needs of our employees and our customers while ensuring that Metro remains competitive,” the statement said. “The settlement provided significant increases for employees in all four years of the agreement, as well as pension and benefits improvements for all employees, including part-time employees.” Larry Savage, a labour studies professor at Brock University in St. Catharines, Ont., told CTV National News that workers have a heightened sense of their own worth coming out of the pandemic. “I think there’s a lot of anger and resentment as a result of the pandemic and the high cost of living,” he said. “Grocery store workers, for example, literally put their lives on the line for their employers and for society more generally during the pandemic and now lots of them can’t even afford to pay their rent or their utility bills. So I think there’s a sense out there that workers are fed up and they’re demanding more and they’re using the right to strike to do that.” Last month, about 1,800 striking Halifax-area education support workers returned to work after ratifying their latest contract. More than 155,000 unionized federal public servants went on strike earlier this year, including 35,000 Canada Revenue Agency employees. Last year, thousands of education support workers in Ontario also went on strike. “I think there will be lots of labour disruption in the future, lots of labour militancy going into the future, until we see some of these companies redistribute their profits back into their workforces,” Savage said. Cheap CCTV Camera in Brampton Workers hold signs at a picket line outside a Metro grocery store in Toronto as workers rejected a tentative deal triggering a strike of nearly 3,700 grocery store workers in the Greater Toronto Area, July 29, 2023. THE CANADIAN PRESS/Cole Burston Home CCTV Camera in Brampton Twenty-seven Metro grocery stores in the Greater Toronto Area will be closed beginning Saturday as thousands of workers will be striking after they voted down a tentative deal. Unifor, the union representing 3,700 Metro workers at 27 GTA locations, announced Friday evening the results of the ratification vote. “This decision to go on strike comes after years of these workers being nickelled and dimed while facing increased precarity and eroded job quality. It comes after having pandemic pay stripped away. It comes at a time of record profits and soaring CEO compensation. It comes at a time when life has become simply unaffordable for so many of these workers who risked their health and safety during the pandemic,” Unifor National President Lana Payne said in a statement. “We brought the tentative agreement to our members because it contained considerable gains, but our members are clear that it simply isn’t enough.” A tentative deal was reached on July 18, following weeks of bargaining to initially avert a strike. In June, members voted 100 per cent in favour of striking. Union officials previously said fair pay for all workers, greater access to better benefits, and more secure work hours and full-time jobs were the three main priorities ahead of the negotiations. “You know the system is broken when frontline Metro workers can’t afford food, rent, or gas,” Unifor Local 414 President Gord Currie said in a statement on Friday. “Frontline grocery workers at Metro deserve the utmost respect, especially after working tirelessly through the pandemic.” Workers are expected to form picket lines at each store starting at 8 a.m. Saturday. Unifor said the affected Metro stores will include those in Toronto, Brantford, Orangeville, Milton, Oakville, Brampton, North York, Islington, Willowdale, Mississauga, Etobicoke, Newmarket, and Scarborough. In a

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